Questions, answered.
Everything people ask about NorthStar, the Growth Audit, plans and accounts. Can’t find it? The Help Center has step-by-step guides.
NorthStar OS
NorthStar is a business operating system — a Digital COO — that brings your KPIs, pipeline, content, automations and SOPs into one app, then helps you decide what to work on next.
Owner-operators and lean teams who want the clarity of a COO without hiring one: service businesses, local businesses, agencies, retailers and early-stage companies.
No. NorthStar runs in your browser at northstar.infinitewayventures.com and works on desktop and mobile.
Yes. Inside NorthStar’s Connection Center you can connect Google to bring GA4 and Search Console data into your dashboard and send automation emails from your own address.
No. NorthStar is the complete platform — your account, billing, AI and integrations all live inside it.
Growth Audit
Yes. It’s ten questions, takes about three minutes, and you get your full results on screen plus an emailed copy.
Each answer is worth 0–3 points. Each of the five areas is scored out of 100, and your overall score is the average of the five.
Start with the three recommended moves — they target your lowest-scoring areas. NorthStar’s Growth Planner can turn them into a 90-day plan.
Anytime. Your Account page shows your most recent result so you can track progress.
Plans & Billing
There’s a Free plan, then Launch at $9/month, Growth at $29/month and Build at $79/month. See the full comparison on the NorthStar page.
Yes. There are no contracts — cancel or change plans from the billing portal inside NorthStar.
Payments are processed by Stripe. We never see or store your full card number.
Every invoice and receipt is available in the NorthStar billing portal, linked from Account → Plans & Billing.
Account & Security
Yes. Choose “Continue with Google” on the Account page. We only request your name, email and profile photo.
Sign in with your password, then go to Account → Settings → Connected accounts and choose “Link Google”.
Go to Account → Settings → Delete account. We’ll email you a confirmation link before anything is removed.
No. Your data is used to run your account and never sold. See our Privacy Policy for details.